Send us your drawings. We’ll reply within 4 hours.
General Manager Hu Zhou reviews every new enquiry. Drawings, sketches, or a sample photo: feasibility, lead time, and a price band come back the same business day.
Cuentenos sobre su proyecto.
Drawings, sketches, or a description, whatever you have on hand. Our team replies with feasibility, lead time, and a price band within one business day.
Contacto directo
Skip the form if you already have a question in mind.
Need NDA before drawings?
Mention “NDA” in the form and we’ll send our mutual NDA template the same day.
Que enviar para que la primera respuesta sea util.
Un primer mensaje completo ahorra dos o tres ciclos de revision. Cuanta mas informacion recibamos al inicio, mas rapido podremos devolver un numero real en lugar de pedir aclaraciones.
Informacion util en el primer correo
- Producto typeMembrane switch, keypad, graphic overlay, control panel, or capacitive touch panel.
- Drawings or artworkPDF, DXF, AI, CDR, or a photo of the unit you’re replacing.
- Operating environmentIndoor, outdoor, wash-down, sterilisation, IP65 or IP67 sealing.
- Tactile and backlightDome force (typically 150–350 gf), LED colour, light guide, or EL.
- Connector and tailFFC pitch (1.0 mm, 1.25 mm, 2.54 mm), tail length, ZIF or non-ZIF.
- CantidadPrototype count plus an annual estimate. Both affect tooling decisions.
- ComplianceRoHS, REACH, UL 94 V-0, IPC-SM-840 Class T, or industry-specific testing.
What you’ll get back
- Revision DFMTrace width, dome layout, overlay finish, adhesive choice, with notes on anything that will cause yield loss.
- Recomendacion de materialesAutotex, GE Lexan HP92W, 3M 467MP / 468MP adhesive, or equivalents, matched to your operating conditions.
- Plazo de entregaTypical prototype 7–10 working days, production 25–35 days after sample approval.
- Price bandIndicative pricing for the quantities you sent. Firm quotation follows after artwork lock.
- Sample planFree first article on most projects; rapid samples for evaluation in your enclosure.
- Compliance docsRoHS / REACH declarations, ISO 9001:2015 certificate, TUV mark, on request.
Visit the factory
Same address since 2006. The 5,000 m² site covers screen-printing, lamination, die-cutting, electrical test, and a 2,500 m² Class 100,000 cleanroom. Plan two business days ahead so your project engineer is available.
Hu Zhou, General Manager, hosts most customer visits personally.
Antes de escribirnos
The six questions buyers and engineers ask us most often.
Should I use the contact form or the RFQ page?
Use the RFQ page when you have drawings, artwork, or a sample and want pricing. It asks the right structured questions so the first reply comes back as a real quotation, not a request for clarification.
Use this contact page for general enquiries, supplier review, NDA exchange, factory visits, or early-concept feedback before drawings exist.
How fast will you reply?
Within 4 business hours during Monday–Friday, 8:00–18:00 GMT+8. Quote-ready replies (feasibility, lead time, price band) come back within one business day if drawings or artwork are attached.
Urgent? WhatsApp +86 136 3262 5290 is monitored outside office hours for time-critical projects.
Can I send photos instead of CAD drawings?
Yes. Photos of the unit you’re replacing, plus a basic outline sketch with key dimensions, are enough for a feasibility review and a first price band. Most replacement-and-redesign projects start this way.
For final tooling we’ll need vector artwork (AI, PDF, DXF) and a dimensional drawing. We can also convert your photo into a working drawing as part of the DFM step.
Do you sign an NDA before reviewing my files?
Yes. Mention “NDA” in your first message and we’ll send our mutual NDA template the same day, or sign yours within one business day if it’s reasonable in scope.
We routinely handle medical, defence-adjacent, and proprietary industrial designs under NDA.
Can I visit the factory before placing an order?
Visitors are welcome with two business days’ notice so your project engineer and Hu Zhou are available. The 5,000 m² site has been at the same Humen address since 2006: screen-print floor, 2,500 m² Class 100,000 cleanroom, electrical test bench, and QC lab.
SZX Airport is about 35 minutes by car. Hong Kong is about 2 hours.
Will I deal with sales or with engineering?
Both, in that order. General Manager Hu Zhou reviews the first message, then routes technical questions (material, IP67 sealing, dome force, IPC-SM-840 compliance) to the engineering team. You won’t be bounced through a Hong Kong sales relay.
Skip the contact form. Start a real conversation.
Correo electronico reaches Hu Zhou and the engineering team directly. WhatsApp is monitored outside office hours for time-critical projects.